EXCELLENT  
  
 Based on 585 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hossam Mostafa 
 
 
 
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This experience is very good and we too much enjoy today with this company and m/ Faisal thank you too much. He helped us for everything
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Razvan Deleanu 
 
 
 
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Amazing Desert Safari Experience in Abu Dhabi!

We had an absolutely fantastic desert safari experience in Abu Dhabi! Everything was well organized, from the thrilling dune bashing to the beautiful desert views and unforgettable atmosphere. A special thanks to our tour guide, Mr. Faisal, who was friendly, professional, helpful, and made the whole experience even more enjoyable. He made sure everyone felt comfortable and had a great time. His driving skills and excellent service were outstanding!

Highly recommended for anyone visiting Abu Dhabi. If you’re looking for an unforgettable desert adventure with a great guide, this is definitely the experience to choose. Thank you, Mr. Faisal, for making our trip so special!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thiruchitrambalam R 
 
 
 
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Jazie took us to dune bashing it was good.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ritika Patel 
 
 
 
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We had an amazing desert safari experience! A special thanks to our tour guide, Mr. Faisal, who made the entire experience memorable with his excellent hospitality, professionalism, and friendly nature. He made sure we were comfortable throughout the trip and helped us enjoy every moment of the beautiful desert experience. The views were stunning, the activities were exciting, and the overall service was excellent. Highly recommend this experience, especially with Mr. Faisal as your guide! Would definitely do it again.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sue Chua 
 
 
 
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Mixed Experience at Desert Heritage Abu Dhabi

After spending 15 years in Dubai, this was my first desert safari in Abu Dhabi. I came with an open mind, but while some aspects were great, others were disappointing.

👍 The Good

The reservation process was smooth and efficient. Special thanks to Ali, who was responsive, informative, respectful, and quick to reply on WhatsApp. He even had photos ready, making booking easy.

Pickup directly from our gate was convenient, the ride was smooth, and the vehicle’s air conditioning worked well.

There was a good variety of activities: dune bashing, camel riding, ATV, sandboarding, henna, Tanoura and belly dancing, and a fire show. The program ended around 8 PM, which was convenient.

👎 The Not-So-Good

The vehicle was not clean, and I had to clean up litter from our seating area myself. No water was provided during the drive; it was only available at the camp.

Sadly, the camp and surrounding dunes were littered with rubbish and empty plastic bottles. We arrived at 6 PM to a dark camp, with no bathroom lighting until around 6:30 PM.

The buffet was disappointing, with four varieties of rice and noodles but very limited meat: one small fried hotdog and a small piece of fried chicken. Drinks available are water and diluted cola.

Staff Behaviour and Customer Service

Some staff interactions made us uncomfortable. One staff member tried to ride behind my girlfriend on the ATV, and we had to tell him to get off. Another stood too close, asked personal questions, and jokingly referred to her as my child in an insulting way. Professional boundaries and respect are essential.

The worst part was feeling pressured to write a review, with staff stopping us from leaving until we did so. Reviews should always be voluntary.

💡 Tips for Future Guests

* Bring a shawl: Available at the camp for AED 25.
* Use plenty of sunscreen and wear your seatbelt during dune bashing.
* Bring a power bank: There was no phone charger in our vehicle.
* Upgrade the camel ride: An extra AED 25 for a longer ride is worth considering.
* Falcon photoshoot: AED 35.
* Photo souvenirs: Starting from AED 20.
* VIP seating: Available for an additional AED 50.
* Bring cash: We were informed that card payments incur an extra 5% charge. Confirm before paying.

Check which activities are included in your package and confirm prices before purchasing extras.

Final Verdict

The efficient booking process, Ali’s excellent communication, convenient pickup, and variety of activities were definite positives. However, cleanliness, food quality, camp facilities, staff professionalism, and customer service need improvement.

The potential is there, but better attention to cleanliness, guest comfort, and professional service would make a significant difference. I hope management takes this feedback constructively.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 kailash pillai 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent Desert Safari Experience with Mr. Faisal!

We had an amazing desert safari experience, and Mr. Faisal made it truly unforgettable! He was very professional, friendly, helpful, and knowledgeable. His excellent driving skills and warm hospitality made the whole trip enjoyable, exciting, and safe. Everything was well organized, and we had a wonderful time exploring the desert.

Thank you, Mr. Faisal, for your outstanding service and for making our desert safari so special. Highly recommended to anyone looking for an unforgettable desert safari experience!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nimet Özdemir 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dune bashing, camel ride, food was very good. Jazi and Rehan took care of us
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Manu Mangal 
 
 
 
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Faisal was very good in hosting us here in desert safari Abu Dhabi . It was good. He also offered us free sand boarding and a VIP seat to watch.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Terry Kwag 
 
 
 
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Good activities and shows, grilled chicken was good
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Boitumelo Msweli 
 
 
 
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Safari drive amazing experience Jazi Malik